Below are other articles I've written about search engine marketing, many featuring specific advice for B2B campaigns.
- 5 Reasons for B2B Search Engine Marketing:
Explains why a search marketing presence is necessary for B2B companies. - 3 Reasons to Hire a Search Marketing Consultant:
Three quick and compelling reasons why hiring a search marketing consultant is in your best interest. - B2B Search Marketing Lead Gen Best Practices:
Covers 6 steps to increase the performance of your lead generation campaigns. - 4 Elements of B2B Online Marketing Campaigns:
An overview of 4 possible elements on online marketing for B2B companies, all of which can be achieved through variations on search engine marketing. - B2B Pay Per Click Search Engines:
An article for those ready to add to the mainstays of Google AdWords and Yahoo Search Marketing. Provides a concise list of B2B search engines that should be considered for expansion. - Importance of Negative Keywords:
An often forgotten part of search engine marketing optimization, negative keywords are a great way to limit your exposure and, thus, increase your ROI from qualified prospects. - 4 Ways to Reduce Customer Anxiety:
Details 4 quick things you can do to improve your conversion rates by making your website more appealing, and less anxiety causing, for your prospective customers.
Best practices for online lead generation using pay per click search engine marketing.
B2B companies often have a lot invested in their websites, but still aren't effectively using them in the pay-per-click marketplace. The Forrester's Marketing Effectiveness Survey, from Q2 of 2006, reported that only 59% of B2B companies surveyed are using search engine marketing. And while B-to-C marketers use 35 to 60% of their online spend to paid search, B2B companies only devote 20 to 45% of their online budget to search ads.
Pay per click search engine marketing is an important source of potential leads for business-to-business companies because search engines are the #1 starting place for prospects as they enter their buying process - more so than the a vertical directory or the industry portal that you're so familiar with. For many companies, pay per click search engine marketing allows them to compete against their larger competitors on a much more level playing field. It's also an essential way to educate, interact, and engage potential customers in a 'pull' environment.
Take advantage of these tips and tricks to get the most out of your B2B search engine marketing campaigns.
Steps:
- Start with the best possible offer
- Optimize your landing page to increase leads at no extra cost
- Choose the right search engines for your business
- Focus your ad copy around the offer
- Select your keywords wisely
- Don't forget to measure results
Don't send paid traffic to your home page
Most B2C marketers have learned this lesson, and there have certainly been enough studies to prove the point, but approximately 75% of B2B companies still send search traffic to their home page instead of a relevant landing page.
Stop sending traffic to your home page, and you'll likely see an immediate ROI improvement. A 2004 study from AtlasOnePoint suggested that the average B2B home page had a 6.3% conversion rate from PPC traffic, compared to a keyword relevant landing page with a 9.3% conversion rate.
Start by optimizing your offer
So much of the focus these days is on the nitty gritty aspects of search engine marketing management, but we forget that in order for a customer to be willing to provide his or her personal information to your business, you have to provide a pretty good incentive. Common marketing collateral includes white papers, webinars, and demos, with white papers being the preferred reading material of 71% of B2B researchers.
Make sure to test offers against each other on the same advertising channel, since different offers may appeal to different audiences. KnowledgeStorm also has a great article on B2B content preferences to help you optimize your offerings (registration required).
Optimize your landing page to increase leads at no extra cost
Now that you've chosen the right offer, make sure your landing page doesn't stand in the way of people converting. Keep your registration form as short as possible, since each additional field adds friction to the page. Remove excess navigation, and keep the page focused on a single goal with a prominent call to action. Test short copy vs. long copy. Headlines, images, and color are other top priorities for testing.
Landing page optimization is a huge topic which can provide excellent results with no additional marketing costs. Optimize your page using these top tips from MarketingExperiments. If you have buy-in from the IT staff, you can get great results by using Google's Website Optimizer tool to automate landing page testing.
Choose the right search engines
Your campaigns can only be as good as the traffic they solicit. 65% of B2B buyers source off a search engine when they are developing awareness at the beginning of their purchase cycle, so it's important to appear in these results. Google is the preferred engine for 77% of B2B buyers, so it's a must have. Yahoo may be a problem because they don't have as effective of limitations in geography, so you'll likely be paying for international leads.
You'll find these great stats at SearchEngineWatch. Plus, don't forget to look into the niche search engines and vertical directories which focus on business customers. See my other article on B2B search engines for a good list.
Focus your ad copy around your offer
While flashy copy will entice the searcher to click, don't forget your goal is to convert that visitor into a lead. Focusing at least one line of your ad copy on the offer will increase the relevancy of your page for those who click through. Doing so with a call to action also helps to prep the prospective customer for the action you want them to take. Don't forget that the search engines will bold a word in your ad copy if it matches with the search query, so relevancy is key. Other top tips: Numbers help quantify your benefits, don't hesitate to try out the word 'free' in lead gen campaigns, questions as titles create interest in your offer.
Select your keywords wisely
Keywords in your pay per click campaign, are the equivalent of the demographic selections in your direct marketing lists. They shouldn't be chosen without giving the task a little forethought. The most common mistake is to use too few keywords, which means your competition (and thus CPC) will be stiff. That's no place to be if you're just starting out and not using professional management. There's no real rule of thumb, but I suggest aiming for a minimum of 1,000 keywords.
Also look into using negative keywords, an essential part of keyword research, which I've covered in detail in another article.
Don't forget to measure your results
Yes, it will take you longer to launch if you have to get your IT department involved, but it is essential to have the tracking data from the start. I know you have other priority things on you plate, which is why this gets pushed to the side time and time again. But having statistics for your campaigns will help you make future budgeting decisions. And since PPC is typically a high ROI area of marketing, you can get great stats to back up the program (and your hard work) in the future.
Google Analytics is one of the easiest to implement, but since it's separate from the search engine accounts, it's also easy to ignore the data. If you want the lowest common denominator, go with the conversion tracking systems built into the pay per click search engines. Sure, once you're doing more business, there are reasons to use other systems, but this is a simple and integrated way to start out.